Effective Date: November 30, 2025

JR Ortiz Lath & Plaster LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, contact forms, text messaging programs, or any services we provide—including stucco repair, synthetic stucco (DRYVIT) applications, drywall repair, texture, painting, and pressure washing.

By using our website, submitting a form, booking a free estimate, calling us, or opting into SMS communication, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Address or service location

• Project details, photos, or notes submitted by you

Automatically Collected Information

• Device information

• IP address

• Browser type

• Cookies and usage data

SMS & Communication Data

If you opt in to receive messages, we may also collect:

• Message history

• Timestamps

• Appointment confirmations

• Service-related communication

How We Use Your Information

We use your information only for business and service-related purposes, including:

• Scheduling and confirming appointments

• Providing free estimates

• Delivering stucco, lath & plaster services

• Drywall repair, texture, paint & pressure washing services

• Customer support

• Sending service updates, reminders, estimates, and follow-ups

• Internal record keeping and project documentation

• Responding to inquiries

• Maintaining safety, compliance, and business operations

We do not sell or share your personal information with third parties for marketing purposes.

SMS Terms & Conditions (A2P Compliant)

By entering your phone number on our website, contacting us, or requesting an estimate, you may consent to receive SMS messages from us.

Message Types May Include:

• Appointment reminders

• Estimate updates

• Service confirmations

• Follow-up messages

• Project updates

• Promotional or seasonal service offers (optional)

Message Frequency:

Varies based on interaction (0–10 messages per month typically).

Opt-Out:

Reply STOP, OUT, or UNSUBSCRIBE to stop receiving messages.

You may also contact us directly to be removed.

Help:

Reply HELP for assistance.

Message & Data Rates May Apply

(Depending on your carrier plan.)

We never require SMS opt-in as a condition of purchase.

How We Protect Your Information

We use industry-standard security measures to protect your data, including:

• Encrypted form submission

• Secure data storage

• Limited internal access

• SSL protection on website forms

Although no system is 100% secure, we take every reasonable step to safeguard your information.

Sharing Your Information

We may share your information only when necessary:

• With service tools such as GoHighLevel (GHL) for scheduling, communication, or CRM automation

• With subcontractors strictly for work you approved

• To comply with legal requests or protect our business

We do not sell data.

We do not share information for unrelated marketing.

Cookies & Tracking

Our website may use cookies to improve functionality, performance, and user experience.

You can disable cookies through your browser settings.

Your Rights

You may request at any time:

• Access to your stored information

• Corrections or updates

• Deletion of your data

• Removal from SMS & email communication

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party tools (ex: booking systems, payment processors).

We are not responsible for the privacy practices of those websites.

Contact Information

For questions about this Privacy Policy, SMS program, or your data, contact us:

JR Ortiz Lath & Plaster LLC

📍 Albuquerque, New Mexico

📞 Phone: (505) 582-7583

📧 Email: jrstucconm@gmail.com

Updates to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted with a revised “Last Updated” date.